CANON PIXMA NOT RESPONDING 2022-06-24T10:54:43+00:00


Canon printers are known for their outstanding performance. But, due to various reasons, they may fail to respond to your commands. When you identify the reason correctly, you can fix the issue using the correct troubleshooting method. This post provides you with the best troubleshooting techniques to fix your “not responding” Canon Pixma printer. Try out all the solutions and fix your Canon Pixma not responding problem in a short while.

Check the fundamentals

  • Before you proceed with the troubleshooting techniques, it is advisable to check the basics.
  • If your printer shows an error code like paper jam, fix that issue. Check whether your printer has sufficient ink to print the documents.
  • If you have connected your printer and the computer using a USB cable, check whether the connection is stable at both ends. Disconnect the cable and reconnect it, if required.
  • If necessary, try to connect your computer and the printer using a different USB cable.
  • In case you have connected your printer and the computer over a network, check whether you have connected them to the same network. Also, check your Internet’s stability. If you don’t find your Internet to be stable, wait until the issue gets fixed and then try to establish the connection between your devices.

Disable Use Printer Offline

  • If you have enabled Use Printer Offline, you should disable that option. To do so, go to the Devices and Printers section on your Windows computer (that is connected to the printer).
  • From the list of displayed printers, right-click on your Canon printer and choose the See what’s printing option.
  • Now, go to the Printer tab and disable the Use Printer Offline option.

Set your printer as the default

  • When you set up your Canon printer as the default, all the print jobs will be directly sent to it. In case you fail to do it, your Canon printer may not respond to your commands.
  • To set your Canon printer as the default one, go to the Devices and Printers section. Right-click on your Canon printer and choose the Set as default printer option.
  • Now, check whether your printer is responding.

Use the printer troubleshooter

  • The Windows troubleshooter can help you fix your printer issues. Go to the Control Panel window.
  • Under the Hardware and Sound section, click Use a printer.
  • Go ahead with the troubleshooting process and check whether your printer can respond now.

Restart the Print Spooler

The Print Spooler takes care of the communication between your printer and the computer. Whenever your printer fails to respond, restarting the Printer Spooler is a good option. Follow the instructions below to proceed further.

  • Press the Windows and R keys simultaneously to open the Run command dialog box.
  • In the text area, type services.msc and press Enter.
  • Right-click on Print Spooler and choose Restart.

Update your printer driver

  • It is recommended to update your printer driver now and then. When you fail to do it, your printer driver may go outdated. As a result, it may start to malfunction, thereby resulting in the “printer not responding” problem.
  • To update your Canon printer driver to the latest version, visit the official page of Canon from your default browser.
  • Enter your Canon printer model and then download the printer driver recommended for your Operating System.
  • Once downloaded, just locate the file in the Downloads folder and install it on your computer.
  • Now, check whether you have resolved the issue.

Power cycle your printer

  • A power cycle can boost the overall performance of your printer. To do it, turn off your printer and disconnect it from the power source.
  • Leave your printer undisturbed for a minute.
  • Reconnect the power cord to your printer and turn it on.
  • Now, check whether your Canon printer is responding or not.

If your Canon Pixma not responding, reach out to us to get assisted by experts.

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